> For the complete documentation index, see [llms.txt](https://knowledge-base.zumrails.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge-base.zumrails.com/troubleshooting-and-support/gitbook-docs.md).

# What do I do when I get locked out of my account?

> If you get locked out, all you need to do is reset your password.

To reset your password, please reference this article:[ How do I reset my portal password?](/troubleshooting-and-support/how-do-i-reset-my-portal-password.md)