> For the complete documentation index, see [llms.txt](https://knowledge-base.zumrails.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge-base.zumrails.com/transactions-and-payment-methods/canceling-a-transaction.md).

# Canceling a Transaction

> You can cancel a transaction through your portal. However, the timeframe to cancel a transaction is limited and varies by payment method.

{% embed url="<https://www.youtube.com/watch?v=SAG7BRGh3_s>" %}

1. Log in to your **portal**
2. Click on **Transactions**

   <figure><img src="/files/nnxQH65n8kKklxaUb4MG" alt=""><figcaption></figcaption></figure>
3. Locate the transaction by using the **search bar**

   <figure><img src="/files/XjHQBmFDoxIofbNNtP67" alt=""><figcaption></figcaption></figure>
4. Click on the **vertical ellipsis** next to the transaction

<figure><img src="/files/oN5pCkrMnICGkmP7l2E9" alt=""><figcaption></figcaption></figure>

5. Click **Cancel**
6. Click **Confirm**

If you cannot cancel the transaction, it is too late; the file has already been sent to the bank. In this case, you will need to reverse the transaction by creating an inverse transaction.

**Example:** If the transaction you'd like to reverse is an account payable transaction from the Wallet to a UserA, to reverse it, you will need to create an account receivable transaction from your UserA to the Wallet with the same amount.